Terms and Conditions – Online Yoga Studio

UK-Compliant Terms & Waiver (With 7-Day Free Trial)

1. Acceptance of Agreement

By ticking the agreement box and signing up for our 7-day free trial on our Online Yoga Studio (“the Platform”), you (“the Subscriber” or “You”) enter into a legally binding contract with Hannah Bateman / Hannah Bateman Yoga Life (“the Instructor”, “We”, or “Us”).

2. The 7-Day Free Trial & Automatic Billing [1]

• Trial Period: Your 7-day free trial begins immediately upon the completion of your registration. You will have full access to the Platform for exactly 7 days. [1, 2, 3, 4]
• Payment Authorization: To start the trial, you must provide valid payment details. A temporary card authorization/hold may be placed by our payment processor, but no funds will be deducted during your trial period. [1, 2, 3, 4, 5]
• Transition to Paid Subscription: Important: Unless you cancel your trial before the end of the 7th day, your subscription will automatically convert into a paid, recurring subscription. You will be billed via your chosen subscription tier (e.g. monthly, half annually or annually) on the 8th day using your registered payment method. [1]
• How to Cancel the Trial: You can cancel your free trial at any time during the 7 days via your online account dashboard. If you cancel before the trial expires, you will not be charged. [1, 2, 3]

3. Cancellations, Refunds & Statutory Rights

• Recurring Billing: Once converted to a paid subscription, it will automatically renew each billing cycle unless cancelled [e.g., 24 hours] before your renewal date. [1, 2]
• Waiver of the 14-Day Cooling-Off Period: Under the UK Consumer Contracts Regulations, you normally have a 14-day statutory right to change your mind. However, by opting into the 7-day free trial and accessing our digital content immediately, you explicitly request immediate delivery of the service. You acknowledge that once your paid subscription begins on Day 8, you lose your statutory right to a refund for that billing cycle. All paid subscription fees are non-refundable.

4. Intellectual Property & Permitted Use

All videos, audio, text, and materials on this Platform are the intellectual property of the Instructor. You are granted a limited, personal, non-commercial license to view the content. You must not download, share, redistribute, or use any content for commercial teaching purposes.

5. Physical & Health Disclaimer

• Personal Responsibility: Yoga involves physical exertion. You acknowledge that it is your responsibility to ensure you are fit to participate in the exercises provided.
• Consult Your Doctor: You are strongly advised to seek medical advice before beginning any new exercise regimen, particularly if you have pre-existing injuries, medical conditions, or are pregnant.
• No Individual Supervision: Because these classes are delivered online (via pre-recorded or streamed video), the Instructor cannot monitor your technique or physical form. You participate entirely at your own risk and must modify or stop any movements that cause pain or discomfort.

6. Limitation of Liability

• Exclusion of Negligence: Nothing in these terms shall limit or exclude our liability for death or personal injury caused by our proven negligence, or for fraudulent misrepresentation, which cannot be legally excluded under English law.
• Online Specific Risks: Subject to the above clause, the Instructor accepts no liability for any physical injury, emotional distress, or damage to personal property arising from your use of the Platform. You agree that you are practicing in a safe, clear environment at home. [1]

7. Email Communications & Notifications

By signing up and creating an account, you agree to be added to our email newsletter list. We will send you periodic updates to notify you about new video uploads, class releases, and platform news. You can opt out of these communications at any time by clicking the ‘unsubscribe’ link in our emails.

8. Data Protection (GDPR)

We process your personal data and payment details in strict accordance with the UK GDPR and the Data Protection Act 2018. We will never share your personal information with third parties without your explicit consent.

9. Governing Law

These Terms and Conditions, and any dispute arising from them, shall be governed by and construed in accordance with the laws of England and Wales (or Scotland/Northern Ireland, depending on your UK residency).

Terms & Conditions: Classes/Workshops

By completing a booking or purchase via BACS transfer or online payment, you (the “Client”) agree to the following:

1. Refund Policy

• All purchases are non-refundable.

• We do not offer refunds for cancellations, no-shows, or unused portions of any class, event, or retreat.

2. Responsibility & Liability

• Hannah Louise Bateman, Hannah Bateman Yoga Life, and any teachers employed or contracted by Hannah are not responsible or liable for the loss, theft, or damage of any personal belongings.

• All clients participate in yoga classes, events, and retreats at their own risk.

• The client acknowledges full responsibility for their own physical and mental wellbeing throughout any class, retreat, or event, and confirms that they are fit to participate.

• Hannah Louise Bateman, Hannah Bateman Yoga Life, and any employed or contracted teachers are not liable for any injuries or health issues, whether pre-existing or arising from participation.

• We are also not responsible or liable for any injuries or accidents that may occur at, or as a result of, the venue used for the event.

TERMS AND CONDITIONS – RETREATS

1. INTERPRETATION

1.1 In these Terms and Conditions:

“Company” means Hannah Bateman Yoga Life;

“Client” means the person booking or attending a Retreat;

“Retreat” means the combination of travel services (including accommodation, yoga activities,

and related services) sold by the Company;

“Booking Cost” means the total price payable for the Retreat;

“Deposit” means the non-refundable deposit required to secure a booking;

“Package” has the meaning given under the Package Travel and Linked Travel Arrangements

Regulations 2018;

“Website” means www.hannahbatemanyogalife.co.uk.

1.2 References to the singular include the plural and vice versa, and references to the masculine

gender include the feminine gender.

2.BOOKING AND CONTRACT

3.1 A binding contract is formed when the Company confirms the Client’s booking and receives the

Deposit.

3.2 If a booking is made on behalf of others, the booker confirms they have authority to bind all

members of the party.

4. PRICING AND PAYMENT

4.1 The Booking Cost is as stated on the Website and depends on the accommodation selected.

4.2 A Deposit is required to secure a place.

4.3 The balance of the Booking Cost must be paid:

8 weeks prior to the start date for European retreats;

4 weeks prior to the start date for UK retreats.

4.4 Failure to pay the balance by the deadline may result in cancellation, with loss of the Deposit.

5. CANCELLATION BY THE CLIENT

5.1 The Deposit is non-refundable in all circumstances.

5.2 If the Client cancels more than 8 weeks prior to the Retreat start date, all payments made are

non-refundable.

5.3 The Client may transfer their booking to another person only if the transfer is requested more than

8 weeks prior to the Retreat start date, provided that:(a) the Client gives the Company reasonable written notice;

(b) the replacement participant satisfies all conditions applicable to the Retreat; and

(c) the replacement participant agrees to be bound by these Terms and Conditions.

5.4 The Company may charge a reasonable administrative fee for processing a transfer.

5.5 Where the Client successfully resells or transfers their place prior to the Retreat start date, the

Company may, at its sole discretion, refund payments made by the original Client, less the non-

refundable Deposit and any reasonable administrative costs incurred.

5.6 If the Client cancels within 8 weeks of the Retreat start date, the full Booking Cost remains

payable and no refund will be given.

5.7 No refund will be provided for failure to attend, late arrival, or early departure.

5.8 This clause is subject to the Client’s statutory rights under the Package Travel and Linked Travel

Arrangements Regulations 2018, including rights relating to unavoidable and extraordinary

circumstances.

6. CANCELLATION OR CHANGES BY THE COMPANY

6.1 The Company may cancel or make changes to the Retreat if:

Minimum numbers are not met;

Unavoidable and extraordinary circumstances occur (e.g., natural disasters, government

restrictions).

6.2 In such cases, the Client will be offered:

(a) a full refund; or

(b) an alternative Retreat of equivalent value.

6.3 Minor changes to the schedule, accommodation, or instructors may be made at the Company’s

discretion, provided the overall Retreat experience is substantially maintained.

7. HEALTH, FITNESS, AND PARTICIPATION

7.1 Clients must be medically and physically fit to participate.

7.2 Clients must disclose relevant health conditions and obtain medical approval if unsure.

7.3 Participation in yoga classes is entirely voluntary and involves inherent risks, including but not

limited to physical injury. By participating, you acknowledge, assume, and accept all such risks. The

Company, its instructors, and affiliates shall not be liable for any injury, loss, or damage sustained as

a result of participation in these classes.

7.4 Clients must hold valid travel and medical insurance. Including: trip cancellation, medical

emergencies and travel disruption.

7.5 Clients must inform the Company 8 weeks before the Retreat start date of any food allergies.8. CONDUCT

8.1 The Company may terminate a Client’s participation for inappropriate behavior.

8.2 No refund will be given if the Client is removed for misconduct.

9. LIABILITY

9.1 The Company will perform the Retreat services with reasonable care and skill and is responsible

for the proper performance of the travel services included in the Retreat.

9.2 The Company shall not be liable for any loss or damage where:

(a) such loss is attributable to the Client;

(b) such loss is attributable to a third party unconnected with the provision of the Retreat services

and is unforeseeable or unavoidable;

(c) such loss is due to unavoidable and extraordinary circumstances beyond the Company’s

control.

9.3 The Company may use independent suppliers (including venues, catering providers, transport

providers and excursion operators). The Company will take reasonable care in selecting such

suppliers. The Company is not liable for acts, omissions or fault by the third party suppliers.

9.5 To the fullest extent permitted by law, the Company’s liability is limited to the total amount paid for

by the Client for the Retreat.

9.6 Clients acknowledge that yoga, physical activity, travel, and excursions involve inherent risks and

agree to participate voluntarily.

9.7 The Company will take reasonable steps to ensure safety; however, Clients are responsible for:

ensuring they are fit to participate;

disclosing relevant medical conditions;

following all instructions.

9.8 The Company shall not be liable for

injury

illness

deathor health conditions arising from participation.

9.9 Activities such as yoga, excursions, or outdoor pursuits involve inherent risks, which Clients

accept by attending.

9.10 The Company is not responsible for loss, theft, or damage to personal belongings. Clients are

strongly advised to obtain appropriate insurance.

10. PHOTOGRAPHY

By attending the Company’s yoga retreat, you consent to being photographed and recorded during

retreat activities, and grant permission for this content to be used for marketing and promotional

purposes, including on social media.

10. DAMAGE

10.1 Clients must take care of property and replace or reimburse any damage caused.

11. COMPLAINTS

11.1 Complaints should be raised immediately with the Retreat host.

11.2 All complaints must be submitted in writing within 14 days of the Retreat end date.

12. DATA PROTECTION

12.1 Personal data will be processed in accordance with applicable data protection laws and the

Company’s Privacy Policy.

13.GOVERNING LAW AND JURISDICTION

14.1 These Terms are governed by the laws of England and Wales.

14.2 Any dispute arising shall be subject to the exclusive jurisdiction of the courts of England and

Wales.

14. SEVERABILITY

15.1 If any provision is found invalid, the remainder remains in full force.